Product analytics
ARender includes a Product Analytics feature powered by Mixpanel, which helps the Uxopian team understand how ARender is used in real-world deployments. It has been part of ARender since version 2023.5.0. The feature is enabled by default and can be disabled with a single configuration property.
Why product analytics
The goal of product analytics is to help the Uxopian team:
- Gain insight into how features are actually used.
- Identify the most and least used functionalities.
- Prioritize enhancements and new developments on the product roadmap.
This keeps ARender aligned with real user needs and improves the experience for everyone.
Privacy and compliance
Product analytics is compliant with local data protection laws and respects user privacy:
- All data is stored in Europe, ensuring compliance with data protection regulations.
- No document contents, annotations, or metadata are transmitted.
- The collected data is limited to feature usage metrics only.
Sensitive information never leaves your environment.
What data is collected
The metrics tracked by the feature are grouped as follows.
Document usage
- Opening documents — tracks document opening, including MIME type, the number of documents opened, the total page count, and the time taken to open the document.
- Closing documents — tracks document closing, including the total page count, the time spent viewing the document, and the number of pages viewed.
Annotations
- Annotation CRUD — the number of annotations created, updated, and deleted, along with their types.
- Repeat annotation mode — usage of the repeat annotation feature.
Navigation and interaction
- Lasso — usage of the lasso feature.
- Text search — usage of the text search feature.
- Page rotation — usage of the rotation feature.
- Document zoom — usage of the zoom feature.
- Fullscreen mode — usage of the fullscreen feature.
Document manipulation
- Document builder — usage of the Document Builder feature.
- Document comparison — usage of the Comparison feature.
Export and output
- PDF printing — usage of the Print feature.
- Document download — usage of the download feature.
- Image filtering — usage of the image filter feature.
How the data is used
The analytics are reviewed by the Uxopian team solely to improve the user experience:
- Understand how features are being used.
- Identify pain points or underused functionalities.
- Prioritize future updates and improvements.
No sensitive document data is ever exposed.
Configuration
For product analytics to function, ensure that the URL https://api-eu.mixpanel.com is reachable from the user's machine.
To disable product analytics, set arender.data.analytics.enabled to false. See Viewer configuration for the full list of properties.